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Best Auto Repair, Fort Collins

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INSURANCE QUESTIONS


Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 970-221-1415 or make an appointment online!


what our customers say

Got repair that was needed very quickly.
L
, 03/09/2022

Professional and honest. Lucas even covered the cost of another mechanic for me when an issue arose after leaving his shop. My truck drives like a dream now!
A
, 02/23/2022

Sean and the team at Accurate Automotive are incredible. Our go to mechanic that provides honest and cost effective repairs for our vehicles. Would give these guys 10 stars if I could. 100% recommend. Great communication, quick response times and quality work.
D
, 01/31/2022

Very decent shop. They know what they're doing with the vehicles. I would recommend them to anybody. Good quality shop.
R
, 08/18/2021

We took our Kia Sorento there for a repair that a different company quoted at $1,300 to fix. I then went to Lucas at Accurate for a second opinion and he told me he could get the same job done for $950, so he earned our business. He then gave me a call after looking deeper into the issue and he found that the actual problem wasn't as serious as the original diagnostic had told us. The total repair then cost us around $500. His due diligence in checking to make sure the issue is what we had thought saved us time, money, and a huge headache. Thank you Lucas! We will be back if we need anything else with either of our vehicles!
I
, 07/14/2021

Love Accurate. Lucas is great and will take care of any of your automotive needs.
R
, 03/01/2021

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