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Best Auto Repair, Fort Collins

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CUSTOMER SERVICE


Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Accurate Automotive & Mechanical in Fort Collins

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what our customers say

Got repair that was needed very quickly.
L
, 03/09/2022

Professional and honest. Lucas even covered the cost of another mechanic for me when an issue arose after leaving his shop. My truck drives like a dream now!
A
, 02/23/2022

Sean and the team at Accurate Automotive are incredible. Our go to mechanic that provides honest and cost effective repairs for our vehicles. Would give these guys 10 stars if I could. 100% recommend. Great communication, quick response times and quality work.
D
, 01/31/2022

Very decent shop. They know what they're doing with the vehicles. I would recommend them to anybody. Good quality shop.
R
, 08/18/2021

We took our Kia Sorento there for a repair that a different company quoted at $1,300 to fix. I then went to Lucas at Accurate for a second opinion and he told me he could get the same job done for $950, so he earned our business. He then gave me a call after looking deeper into the issue and he found that the actual problem wasn't as serious as the original diagnostic had told us. The total repair then cost us around $500. His due diligence in checking to make sure the issue is what we had thought saved us time, money, and a huge headache. Thank you Lucas! We will be back if we need anything else with either of our vehicles!
I
, 07/14/2021

Love Accurate. Lucas is great and will take care of any of your automotive needs.
R
, 03/01/2021

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